Help and FAQs

What is Jobsite.com?

Jobsite.com is the next generation job board. Our job is to find your job. To do this, we use our matching technology to bring you the most relevant jobs. Then we work on your behalf, cost free, fully dedicated, with one aim: To help find your next job with minimum frustration and hassle. This is how we do it:

We put you in control of your personal information

Your resume is only seen by companies to which you apply. We keep your personal details confidential until that company wants to have a conversation with you.

We actively market you to companies that are hiring

We help you get noticed - our smart software identifies if you're a Hot Match for the jobs for which you apply so we can then actively promote your application to that company by email.

You only deal with companies interested in you

You know these companies are interested because they have reviewed your resume, paid a fee to access your contact information and now, they want to speak with you. Your time is not wasted.

How does Jobsite.com work?

We take the hassle out of your job hunt.

When you apply for a job, we match your skills and experience to those required for the job opening.

We make your application available to the hiring company on Jobsite.com and let them know when you're a hot match for their job.

If you have applied for their job and you are a hot match, we'll also promote you to them by email.

We help you stand out.

Companies can then review your application, cover letter, and an anonymized version of your resume.

If a company thinks you fit the bill and want to speak with or interview you, they will pay a small fee to unlock your information. This gives them full access to your resume, including your application contact details.

What does 'Hot Match' mean?

Companies on Jobsite.com can review your job application and your anonymized resume together with matched scores.

These are calculated by our smart matching software and are based on a combination of:

Your resume skills, background, and experience
Your commuting distance from the job opening
Your working status in the USA

Our matching scores mean that if you have the right skills and experience, we can help you stand out, regardless of your last job title.

Please note: We always make your application available to the hiring company on Jobsite.com

Our smart software is in beta and is continually learning and being updated. We will be fine tuning it to improve the quality of the services we provide.

How do you 'anonymize' my resume?

We use our smart software, to anonymize your resume. We remove your name, contact details, and do our best to remove company names from your current and most recent previous job role.

Your anonymized resume is only seen by companies you apply to, and we keep your personal details confidential until that company wants to speak with or interview you.

If they want to contact you, they pay a small fee to access your contact information.

You only deal with companies interested in you and your resume.

Your My Jobsite Account

How do I create a My Jobsite account?

Creating an account on Jobsite.com is quick and easy, and will enable you to create Saved Searches and set up Job Alerts.

You can also save and track jobs in your My Jobsite account, as well as store your resume and personal details, so you'll be able to quickly apply for jobs.

To create an account, click on the 'My Jobsite' menu link at the top right of Jobsite.com website
You will then be asked to enter your email address and create a password
To create an account successfully, you will need to accept the Jobsite.com Terms and Conditions, as well as the Privacy Policy

If you are trying to Save a Job Search, creating a Job Alert, or filling-out a Job Application, you may be prompted to create a My Jobsite account if you have not already done so.

What is My Jobsite account home?

In your My Jobsite account home, you can:

Review your job applications, Saved Searches, and Job Alerts
Upload and store your resume, saving it to your My Jobsite account
Review and change your personal details
Review and change how we contact you

How do I sign in to My Jobsite account?

Once you have created a My Jobsite account, you can sign in to it whenever you visit Jobsite.com.

You may want to do this if you wish to Save a Job Search, create a Job Alert, or complete a job application during your visit to the site.

To Sign in to your My Jobsite account simply;

Click on the 'My Jobsite' menu link at the top right of Jobsite.com website
Alternatively, if you are in the process of saving a search, setting up a Job Alert or completing an application, you will be prompted to Sign in
You will need to enter your email address and password
Hit the Sign in button and you will be in!

How can I change personal details stored in My Jobsite account?

You can change your My Jobsite account password, current address, phone numbers, and preferences within your My Jobsite account, simply:

Sign into your My Jobsite account
Click on the 'Account Settings' tab
Click on the 'Personal Details' link
Edit your personal details
Click 'Save' to apply these changes to your My Jobsite account

How do I change My Jobsite account password?

From time to time, you may wish to change your My Jobsite account password, simply:

Sign into your My Jobsite account
Click on the 'Account Settings' tab
Click on the 'Change Password' link
You will need to enter your old password, then your new password, which you'll then be asked to confirm
Click 'Save' to apply these changes to your My Jobsite account
You will receive an email to confirm your password has been changed

Passwords must be a minimum of 8 characters, including at least 1 letter and 1 number.

How do I close My Jobsite account?

To close your My Jobsite account, you will need to contact us, requesting this via the Contact Form.

This will remove your Saved Searches & cancel your Job Alerts.

Please note: Any of your applications made prior to closing your My Jobsite account will remain active with recruiters or hiring managers who have paid to download your resume and receive your contact details. Should a recruiter or hiring manager contact you and you are no longer in the job market, you may simply decline an interview request.

If you wish to stop receiving emails from Jobsite.com or change your notifications, check out the FAQ 'How can I unsubscribe from all Jobsite.com emails?'

I have lost/forgotten my password. What do I do?

If you forget your password, you can generate a one-time password to get back into your My Jobsite account:

Click on the 'Forgotten password?' links in all Sign In areas
Enter the email address you used to create your My Jobsite account
Check your inbox for an email from us. This will contain a one-time password you can use to access your My Jobsite account and then re-set your password

Please be aware that we can only send a one-time password if you have previously set up an account with us.

We can only send a one-time password to the email address registered with your My Jobsite account. If you no longer have access to this email address, we suggest you contact us to close your old account (see 'How do I close My Jobsite account?') and create a new one with your preferred email address.

Emails

How do I set up Job Alerts?

You can set up Job Alerts to receive a daily email about new openings that are relevant to your job search.

You'll see a number of buttons on Jobsite.com which allow you to set up alerts, such as 'Get new jobs like this by email', 'Create Job Alert' and 'Send me jobs like this by email'. To set up Job Alerts:

Click on one of these links
If you are not logged in, you will first be asked to create an account or sign in to your My Jobsite account
You will be asked to name your Job Alert to help you find it easily in your My Jobsite account
Click on 'Create Job Alert' to save and receive new job notifications by email

We will email you all new job openings relevant to your Saved Search criteria as soon as they become available.

By default, you will receive daily Job Alerts, if there are new job openings relevant to your Saved Search.

How do I edit my Job Alerts?

Your Job Alerts are stored within your My Jobsite account.

You cannot currently edit a Job Alert once it has been set up - but we're working on this!

In the meantime, you can delete and recreate Job Alerts from your My Jobsite account

To unsubscribe from Job Alerts see 'How do I change the frequency of my Job Alerts?' and follow the instructions to change your email notification settings.

How do I delete a Job Alert?

From time to time, you may wish to delete individual Job Alerts and set up new ones.

If you'd like to delete a Job Alert:

Sign into your My Jobsite account
Click on the 'Searches and Job Alerts' tab
Identify the 'Job Alert' Saved Search you would like to delete
Click on the 'Delete' link

How many Job Alerts can I store in my account?

You can save up to ten Job Alerts or Saved Searches in your My Jobsite account at any one time.

If you've used all ten, you will need to delete a Job Alert or Saved Search before you can create a new one.

How do I change the frequency of my Job Alerts?

If you no longer want to receive a specific Job Alert, but may wish to use it again in future, you can choose to set the send frequency to 'Don't Send Emails.'

To do this:

Sign into your My Jobsite account
Click on the 'Searches and Job Alerts' tab
Identify the Job Alert you wish to change
Click on 'Email Alert Frequency' from the drop-down menu and select 'Don't Send Emails'

This will ensure that we don't send you Job Alerts for that particular saved search.

Alternatively, you can:

Sign into your My Jobsite account
Click on the 'Account Settings' tab
Select the 'Communications' link
Uncheck the box next to the Job Alert you wish to cancel

You can also choose to unsubscribe from your Job Alerts via the unsubscribe link in your Job Alert.

How can I unsubscribe from all Jobsite.com emails?

To unsubscribe from Jobsite.com emails, you can follow the unsubscribe links within emails.

If you select the unsubscribe link, you will be directed to a list of your communications preferences or your 'Saved Searches & Job Alerts' area. Here you can de-select the email services you no longer require.

To cancel your Jobsite.com email alerts:

Set your Job Alert frequency to 'Don't Send Emails'

Sign into your My Jobsite account
Click on the 'Searches and Job Alerts' tab
Identify the Job Alert you wish to change
Select 'Don't Send Emails' from the drop-down menu in 'Email Alert Frequency'

If you want to close your My Jobsite account entirely, see 'How Do I close My Jobsite Account?'

How do I receive emails matching my resume?

Jobsite.com can send you Job Alert Emails based on a resume you upload. It's quick, easy to set up and the results are relevant to your resume skills and experience:

Once you've searched for jobs by uploading your resume, you will see an option to 'Save Search'
Give this search a name to find it more easily in your My Jobsite account
Make sure the 'Create a Job Alert for this Search' box is checked
Save by selecting 'Save Search'

How do I view my Saved Searches/Job Alerts?

Your Saved Searches/Job Alerts are stored in your My Jobsite account.

You can view them by logging into your My Jobsite account and selecting the 'Searches and Job Alerts' tab, or from the home page (if you are logged in).

How do I change the email address where Job Alerts are sent?

While Jobsite.com is in the beta stage, you will not be able to change the email address to which Job Alerts are sent. We're working on this, and it's coming soon!

If you wish Job Alerts to be sent to a different email address, you will need to set up a new My Jobsite account with your preferred email address.

You will then need to set up your Job Alerts in your new account.

We recommend that you close your old My Jobsite account if you no longer need it.

You are sending me Job Alerts for jobs that I am not interested in. How can I change this?

If you are receiving Job Alerts which don't suit your job preferences, simply:

Delete these by going to the Searches & Job Alerts tab within your 'My Jobsite' account.
Under Actions, there is an option for you to delete your saved Job Alerts which you no longer need.
Once you've done this, you can create new Job Alerts by searching for jobs using your preferred location and/or job titles or by searching using a resume

This will ensure we only send you the jobs you want to hear about!

What is the difference between find jobs and resume search in 'Job Alerts'

Within your 'Search & Job Alert' section in MyJobsite, your Job Alerts will be labelled either:

Find Jobs: this is searching for jobs by your preferred location and/or job titles within the search bar
Using Resume: this is a search results based on the resume you used to search with for that job alert

Saved Searches

What is a Saved Search?

When you search for jobs on Jobsite.com, you are given the option to save your search criteria, making it easy for you to resume your job hunt at a later time or date.

Saved Searches can reflect your location preferences and/or specific job titles you are looking for.

How do I save my Job Search to run again later (Set up a 'Saved Search')?

After generating search results, you can save this search query to run again in the future.

To set up a Saved Search, you need to be a My Jobsite account user, simply:

Click on 'Save Search' link
Give your search a name to find it more easily in your My Jobsite account
Save your changes by clicking 'Save Search' If you would like to receive new jobs that match your search by email, make sure the 'Create a Job Alert for this search' box is checked

If you wish to access your My Jobsite account to review your Saved Searches, you can click the 'My Jobsite' link at the top right of the webpage.

You can also view your most recent Saved Searches from the home page (if you are logged in).

Why can I not access the job that I have saved?

If you've saved a specific job and cannot access it anymore, the job is likely no longer open and has expired.

If this has happened, simply create a new search with a similar job title and/or location?

We add many new jobs every day!

Applications

How do I apply for a vacancy?

If you are not logged in, you will be asked to create a My Jobsite account or sign into your My Jobsite account first. To apply for a job opening:

Click the 'Apply' button
Your application form will display the resume you have stored in your My Jobsite account
In the Cover Letter section, you can leave the standard text as it is, or change it by typing over the existing information
Select your start date, working status, and expected salary
Enter your personal details or check the pre-populated personal details from your My Jobsite profile
Click 'Submit Application'
By submitting, you agree to the Terms and Conditions, as well as the Privacy Policy of Jobsite.com

Please note:

Your application form will display the resume you have stored in your My Jobsite account for application. For more information on uploading your resume, see the resume FAQs. Please note that you must upload a resume before your application can be sent.

Can I see a list of the jobs I have applied for?

To help you keep track of your job applications, a full list can be found in your 'My Jobsite' account under the 'Applications' tab.

How do I know if an employer has seen my resume?

If your application was a Hot Match to their job, we will email the employer/company to promote you, your skills, and experience that match their job opening.

If an employer or company unlocks your resume details and considers you for an interview, they will contact you directly via the contact details you have supplied on your application form.

How do I edit the cover letter for my application?

During your job application, you can also add a cover letter. You can copy and paste text into the cover letter text box, or type into it directly. There is a 1500-character limit.

The cover letter will be sent with your application to the employer's account.

You can use the version provided in the application form, or better yet, you can re-write your own cover letter to send a high-quality introduction of yourself.

It's another chance for you to shine!

Please note: once an application has been made for a particular job opening, you will not be able to edit or update it.

Resume

How do I upload my resume?

Resume advice for Jobsite.com:

You will need to create your resume on a computer as a (MSWord) .doc or .docx, .pdf, .rtf or .txt file
The file size limit is 700Kb
For a successful resume upload, avoid the use of graphics, tables, text boxes or multi-column layouts, keep the layout simple!

Once you have created your resume, you will need to create a My Jobsite account with us, if you do not already have one.

Once you create an account, you can then upload your resume:

Sign into your My Jobsite account
Click on the 'Resume' tab
Select the 'Browse' button in the 'Upload a New Resume' box
You will be prompted to search your computer for the resume you wish to upload
Click 'Upload Resume' to store it in your My Jobsite account
Your resume will then be checked by our system for viruses

My resume upload failed, what can I do?

A failed resume upload can be caused by complicated or unusual formatting. Our system needs to identify the content in your resume in order to submit it with your application.

Here are some guidelines to help you make your resume compatible with our system:

Ensure you are using a file type that is accepted by our system: .doc, .docx, .pdf .rtf or .txt
Keep the layout of your resume as simple as possible.
Avoid unnecessary decorations.
Avoid the use of text boxes, as these do not convert well into simple text and may become blank.
Avoid the use of graphics, as these will not appear in simple text versions of your resume. They also make MSWord documents larger in size.
Avoid using more than 10 pages.
Avoid using multiple tabs to arrange text, instead use a single tab with the correct tab setting. In the text version the tabs may convert to varying numbers of spaces.
Avoid using tables.
Avoid using multi-column page layouts.
Avoid multi-sectioned documents.
Don't password protect your resume.
Don't embed other documents within your resume.

How do I edit/update/replace my resume?

You can upload a new resume to your My Jobsite account at any time.

If you want to make changes to your resume, you must alter the original MSWord document, and then upload it again.

To edit, modify, or update a resume you have stored on your My Jobsite account, you must first make any changes to the resume document saved on your computer. If you can't find the original document, you can download the resume stored in your My Jobsite account:

Sign into your My Jobsite account
Click the 'Resume' tab
Select the 'Download Resume' link
Save to your computer

Once the resume changes are complete and you have saved those changes, you can upload the new resume to your My Jobsite account. (See, 'How do I upload my resume?')

Please note: any previously-stored resume will be replaced when you upload or add a new one.

How do I delete my resume?

To delete your resume from your My Jobsite account:

Sign into your My Jobsite account
Click on the 'Resume' tab
Select the 'Delete' link
You will be asked to confirm that you are sure before the resume is deleted from your My Jobsite account

Search using resume

What is search using resume?

Search using resume is a NEW service that allows you to use your resume to search for jobs.

Search using resume offers searching that's not available anywhere else and will provide you with jobs matching the detailed content of your resume including skills, experience and qualifications.

How does search using resume work?

When clicking the search using resume button you will be prompted to upload your resume (if you already have one saved to your account we'll use that).

We then take your resume and identify key terms & skills.

We then perform a search and let you know the best matching jobs based on your resume.

Who can use search using resume?

Search using resume is available to all users including unregistered and registered users, with or without an existing resume.

Do we store your resume?

We temporarily store key terms from your resume in order to perform a search. This is deleted when you request a new search, during a short period of inactivity or when you sign out. If you save your resume in your MyJobsite account then we will then store the full resume in order for you to quickly make applications and searches on future visits.

Can I save my resume search results?

At the moment you can't, but we are working on delivering you the ability to save your search for later use and/or receive job alerts with these.

What document types can I use?

We accept word (.doc, .docx), rtf, pdf and text documents.

Cookies

A message has appeared referring to 'Cookies.' What does this mean?

A cookie is not just a tasty snack, but also a small bit of information that a web server can store temporarily within your browser. A common use of cookies is to store information entered into a form so it does not need to be re-entered on subsequent visits.

Having a problem with cookies may mean that you can't view a page, enter the site, or go back a step when searching without re-entering your details. The following steps will enable your computer to accept cookies:

In Internet Explorer, click 'Internet Options' on the 'Tools' menu, and then click on the 'Security' tab
Click the web content zone you want, and then click 'Custom Level'
Under 'Cookies', click the options you want, click 'OK', and then click 'OK' again

The options that need to be selected are:

Enable cookies that are stored on your computer
Enable per session cookies (not stored)
Enable automatic sign in only in intranet zone

If you are using a different browser, (e.g. Safari or Firefox) this link should help you overcome the problem:

http://www.aboutcookies.org/page-2